Any question at all — a migration, a slow query, a weird incident, “is this even possible?” — lands directly with the person who operates the databases. No SDRs, no ticket triage, no chatbot.
Write to usShort version: anything Postgres. The usual reasons people write:
Which size fits your workload, what it'll cost, how it compares to your current bill.
From Heroku, RDS, Aurora, Supabase, Neon or self-hosted — planned with you, standard migrations included.
Slow queries, indexes, connection limits, autovacuum, memory config — before or after you're a customer.
Something's on fire and you want an experienced pair of eyes. Say so in the message; we read fast.
Branches over the API, CI on every pull request, anything from the agents page.
Partnerships, press, a question this list didn't predict. Really — just write.
Goes straight to alex@pgrun.dev. No sales pitch, no email sequences — one human reply, usually within a day.